Mitsubishi Materials Corporation

Business process innovation

Business process transformation at Mitsubishi Materials Corporation (MMC) is an activity to review and fundamentally optimize the essence of business. It goes beyond the narrow definition of "operational efficiency improvement."
Companies that engage in many businesses (conglomerates) are often said to suffer from slower decision making processes compared with specialized manufacturers and owner-operated businesses, but despite operating a number of businesses, MMC aims to be a highly functional and dynamic organization engaged in swift decision making.
Working under these policies, our Business Process Management Dept. (BPM Dept.) pursues four activities broadly categorized as (1) paperless and stamp-free processes, (2) eliminate, reduce and change (commonly called as "NHK", from the Japanese equivalents nakusu, herasu and kaeru), (3) communication and change in mindset, and (4) one-stop consultation services.
Specific initiatives in these areas are introduced below.

Paperless and stamp-free processes

  • From the fiscal year ended March 2024 we made our accounting forms paperless and stamp-free
  • From the fiscal year ended March 2024, we transitioned to paperless and stamp-free personnel and wage-related application forms received from employees (smartphones have also been loaned to employees, including part-timers, who have not been issued PCs)
  • We make full use of Microsoft365 to digitize various paper forms (various application forms used at sites, daily inspection forms, daily operating reports, etc.)

Eliminate, reduce and change (NHK, from the Japanese equivalents nakusu, herasu and kaeru)

  • Promoting the reorganization of meeting
  • Eliminating staffed reception at the head office
  • Abolishing the practice of sending greeting cards, New Year's cards, etc.
  • Consolidating some of the operations conducted at each site in a shared services subsidiary

Communication and change in mindset

  • Engage in multi-faceted communication with sites and Group companies to identify difficulties. Exchange views on what kind of support can be provided. (provide on-premises support to some sites)
  • Introduce examples of success from various sites and Group companies on the BPM Dept. site
  • Introduce and recommend examples of success at Town Hall Meetings

One-stop consultation services

  • Embracing the slogan of "never pass the buck!" on a consultation, accept cases where it is not clear where to turn for advice. Over 400 consultations were fielded in the fiscal year ended March 2024.
  • Hold "Business Streamlining Cafe" events weekly at head office as a walk-in consultation service that does not require reservations.

Overview of Business Process Transformation

Overview of Business Process Transformation

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Reforming Business Processes and Strengthening Operations Through ERP Introduction

Mitsubishi Materials is working on ERP introduction to renew and standardize business processes, including domestic and overseas Group companies. Renewed and standardized accounting practices, which we had been pursuing on an advanced basis, entered operation at Mitsubishi Materials Corporation on a non-consolidated basis from the fiscal year ending March 2025. To ensure mission-critical business processes that enable improvements and greater sophistication on an integrated basis between business operations and IT, we pursued total optimization, creating and providing the financial statements data needed to make management decisions swiftly and without defects, and building mechanisms able to swiftly adapt to changes in the external environment (M&A, accounting systems, taxation systems, etc.). Going forward we plan to steadily roll out these processes to Group companies in Japan and overseas.
We have also begun efforts to renew and standardize order receive and sales processes, and plan to consider the current issues and ideal outcomes for management control, cost management, sales activities, inventory control and master management from the perspectives of both business operations and IT.

MMC, MBS, DFF Inc., Trans-Asia Inc., ideaship Inc., KPMGあずさサステナビリティ

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